ING
Dare Project
Did you know that AXA and ING joined forces to create a partnership known as the Dare project?
They developed a digital insurance platform to offer unique home and auto insurance deals across multiple countries. Their next challenge was to bring innovative health insurance services to their customers. This work, and the video below, highlights a seamless onboarding experience that enables customers to access personalised health services that cater to their specific needs.
Customer experience | Journey mapping | Data analysis | User research | Strategy development